--- title: How Do I Reprint an Invoice? /IDI description: Use /IDI Invoice Data Inquiry in Prelude to retrieve, review, save, and email a copy of an invoiced customer order. --- [Skip to content](https://train.singerequipment.com/knowledge-base/how-do-i-add-previously-purchased-items-to-an-order-/opi#main-content) English Show submenu for translations [![SINGER](https://train.singerequipment.com/hubfs/images/logos/singer-logo.svg)](https://train.singerequipment.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Singer Equipment Knowledge Base](https://train.singerequipment.com/knowledge-base?hsLang=en) 2. [Prelude](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en) 3. [Sales Order History Inquiry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-order-history-inquiry) August 21, 2026 # How Do I Reprint an Invoice? /IDI ## Use Invoice Data Inquiry to retrieve and save a copy of an invoice that can be emailed to the customer. **[Video Explainer:  Reprinting Invoice](https://singerequipmentco.sharepoint.com/:v:/r/sites/training/Shared%20Documents/Prelude%20Job%20Aids/Videos_PPT/INVOICE%20REPRINT%20INSTRUCTIONS.mp4?d=w6b6a85939b2e440da2c986b5200a131c&csf=1&web=1&e=ooLIY5)** Use this procedure when a customer requests a copy of an invoice for an order that has already been invoiced. Retrieve the Invoice **Step 1 — At the Prelude command line, type:** **/IDI** **/IDI** stands for **Invoice Data Inquiry**. **Step 2 — Press Enter.** **Step 3 — Enter the invoice number in the Invoice field.** **Step 4 — Press Enter.** The invoice data will appear. **Step 5 — Press F10 to open the secondary menu at the bottom of the screen.** **Step 6 — Go to Images.** You can: - Type **I** to move to **Images**, or - Arrow over to **Images**. **Step 7 — Press Enter.** **Step 8 — Select Invoice.** The menu also includes **Proof of Delivery**, but select **Invoice** to retrieve the invoice. **Step 9 — Press Enter.** A browser window will open and display the invoices associated with that invoice number. **Step 10 — Double-click the invoice you want to view.** **Step 11 — Review the invoice.** Save the Invoice **Step 1 — Hover over the invoice.** **Step 2 — Click the Save button, which looks like a floppy disk.** **Step 3 — Save the file using the invoice number as the file name.** **Step 4 — Press Enter.** The invoice will be saved and can then be emailed to the customer. If Multiple Invoices Appear If more than one invoice is associated with the invoice number: **Step 1 — Go back to the list of invoices.** **Step 2 — Open the additional invoice.** **Step 3 — Save it using the same process.** **Step 4 — Email the appropriate invoice to the customer** - [Hubspot](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#main-content) - [Getting Started and Profile](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#getting-started-and-profile) - [Help Desk](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#help-desk) - [Companies and Accounts](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#companies-and-accounts) - [Contacts](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#contacts) - [Activities](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#activities) - [Views and Filters](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#views-and-filters) - [Assemble & Hold](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#assemble-hold) - [Outlook Integration](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#outlook-integration) - [Deals](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#deals) - [Leads](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#leads) - [Tickets](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#tickets) - [Prelude](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#main-content) - [Prelude Basics](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#prelude-basics) - [Sales Order Entry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-order-entry) - [Sales Order Inquiry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-order-inquiry) - [Sales Order History Inquiry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-order-history-inquiry) - [Customer, Vendor, and Inventory Inquiry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#customer-vendor-and-inventory-inquiry) - [Order Tracking and Expediting](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#order-tracking-and-expediting) - [Order Acknowledgements](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#order-acknowledgements) - [Returns](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#returns) - [Star Commands](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#star-commands) - [Quotes and Pricing](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#quotes-and-pricing) - [Credit Memos](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#credit-memos) - [Customer Setup and Payment](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#customer-setup-and-payment) - [Sales and Customer Service Resources](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-and-customer-service-resources) - [Setvi](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#main-content) - [Account Settings and Support](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#account-settings-and-support) - [Contacts and Groups](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#contacts-and-groups) - [Orders, Order Health, and Invoices](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#orders-order-health-and-invoices) - [Retention Intelligence](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#retention-intelligence) - [Resources and Files](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#resources-and-files) - [Presentations](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#presentations) - [Quoting](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#quoting) - [Sharing Content and Tracking Engagement](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#sharing-content-and-tracking-engagement) - [Setvi Administration](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#setvi-administration) - [Campaigns](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#campaigns) - [Auto Quotes](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#main-content) - [Getting Started](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#getting-started) - [Catalog Setup](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#catalog-setup) - [Quoting Basics](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#quoting-basics) - [Project Management](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#project-management) - [Projects & Spreadsheets](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#projects-spreadsheets) - [Freight & Order Tracking](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#freight-order-tracking) - [Reporting & Analytics](https://train.singerequipment.com/knowledge-base/auto-quotes?hsLang=en#reporting-analytics) - [Drive Communication Questions](https://train.singerequipment.com/knowledge-base/drive-communication-questions?hsLang=en#main-content) - [Deliveries](https://train.singerequipment.com/knowledge-base/drive-communication-questions?hsLang=en#deliveries) - [Sales Support](https://train.singerequipment.com/knowledge-base/sales-support?hsLang=en#main-content) - [Shipping](https://train.singerequipment.com/knowledge-base/sales-support?hsLang=en#shipping) - [Internal protocols](https://train.singerequipment.com/knowledge-base/sales-support?hsLang=en#internal-protocols) [![SINGER](https://train.singerequipment.com/hubfs/images/logos/singer-logo.svg "SINGER")](https://train.singerequipment.com/knowledge-base?hsLang=en) Copyright © 2026, Singer Equipment Co