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How Do I Find a Serial Number in Prelude?

Locate a product serial number from an order in Sales Order History Inquiry.

Step 1 — Identify the order.

Identify the order number.

Press F5.

Image_1_Prelude_Sales_Order_History_Order_List

Step 2 — Select the line item.

The body of the order will appear.

Place the cursor over the line item you are inquiring about.

Press F10.

Image_2_Prelude_Order_History_Line_Item

Step 3 — Open User Fields.

The cursor defaults to Examine.

Arrow over to User Fields.

Press Enter.

Image_3_Prelude_Order_History_User_Fields_Option

Step 4 — View the Serial Number.

The Serial Number is displayed.

Image_4_Prelude_Serial_Number_Display