--- title: How Do I Start and Complete a New Sales Order? description: Create and complete a new sales order in Prelude using /SOE, including location retrieval, customer ship-to verification, and Pick Ticket completion. --- [Skip to content](https://train.singerequipment.com/knowledge-base/how-do-i-start-and-complete-a-new-sales-order#main-content) English Show submenu for translations [![SINGER](https://train.singerequipment.com/hubfs/images/logos/singer-logo.svg)](https://train.singerequipment.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Singer Equipment Knowledge Base](https://train.singerequipment.com/knowledge-base?hsLang=en) 2. [Prelude](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en) 3. [Sales Order Entry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-order-entry) August 13, 2026 # How Do I Start and Complete a New Sales Order? ## Use Sales Order Entry /SOE to create a new sales order and complete the order through Pick Ticket. ### [**Job Aid: SOE**](https://singerequipmentco.sharepoint.com/:p:/s/SalesTrainingEnablementHub/IQABYjlu86bTQ7-0QPHDW9GqAeXBkFL978kM6NQKDVt2KpI?e=OHiGDa) Sales order entry screen is one of the most used screens in the sales support department. This screen is used to create new sales orders and edit existing open orders. Slash command /SOE. **Step One - /SOE** **Step Two - Fill out Required location retrieval field** - Selling Warehouse 001 or 008 - Department (001) Enter ![Image\_1\_Sales\_Order\_Entry\_Location\_Retrieval (1)](https://train.singerequipment.com/hs-fs/hubfs/Image_1_Sales_Order_Entry_Location_Retrieval%20(1).jpeg?width=670&height=438&name=Image_1_Sales_Order_Entry_Location_Retrieval%20(1).jpeg) **Step 3 — Order Number field will populate automatically.** Enter **Helpful Tip:** If editing an existing order, input the order you wish to change **Step 4 — Input customer number or search by customer name.** Enter **Step 5 — Customer ship-to verification.** If the customer has more than one ship to; it will appear blank. If there is only one ship too the field will populate automatically-001 Confirm ship to with rep or customer. ![Image\_2\_Customer\_Ship\_To\_Verification(1)](https://train.singerequipment.com/hs-fs/hubfs/Image_2_Customer_Ship_To_Verification(1).jpeg?width=670&height=506&name=Image_2_Customer_Ship_To_Verification(1).jpeg) F3- Enter- Enter- Enter Find correct ship too- F2 ![Image\_3\_Customer\_Ship\_To\_Selection](https://train.singerequipment.com/hs-fs/hubfs/Image_3_Customer_Ship_To_Selection.jpeg?width=670&height=172&name=Image_3_Customer_Ship_To_Selection.jpeg) Enter through until sales header screen appears **Step 6 — After all items have been selected and prices confirmed to ensure accuracy - F2 to complete the order. ![Image\_4\_Order\_Completion\_Pick\_Ticket(1)](https://train.singerequipment.com/hs-fs/hubfs/Image_4_Order_Completion_Pick_Ticket(1).jpeg?width=670&height=138&name=Image_4_Order_Completion_Pick_Ticket(1).jpeg)** **Step 7 — A box will appear - F2 on Pick Ticket.** **Helpful Tip -** Do not confuse pick ticket at the end of the order with a manual ticket printing **/PTP**. **Helpful Tip-** To insert a new item in the body of the order-F12 on the line below and a new line will be created **Order is complete!** - 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