--- title: How Do I Use Backorder All? description: Use Backorder All in Prelude to backorder an item’s full quantity for a sales order while leaving available inventory for other customers. --- [Skip to content](https://train.singerequipment.com/knowledge-base/how-do-i-use-backorder-all#main-content) English Show submenu for translations [![SINGER](https://train.singerequipment.com/hubfs/images/logos/singer-logo.svg)](https://train.singerequipment.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Singer Equipment Knowledge Base](https://train.singerequipment.com/knowledge-base?hsLang=en) 2. [Prelude](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en) 3. [Sales Order Entry](https://train.singerequipment.com/knowledge-base/prelude?hsLang=en#sales-order-entry) August 21, 2026 # How Do I Use Backorder All? ## Use Backorder All to backorder the full quantity of an item for a specific sales order without committing currently available inventory. **[Video Explainer:  Backorder All](https://singerequipmentco.sharepoint.com/:v:/r/sites/training/Shared%20Documents/Prelude%20Job%20Aids/Videos_PPT/BACKORDER%20ALL%202.mp4?d=w9d3b11ea9f4d4ed1a2add8ef80f1e59d&csf=1&web=1&e=PtA0dm)** Use the **Backorder All** function in Prelude when you want the full quantity of an item backordered for a specific sales order instead of committing available inventory to that order. Important Ship Via Requirement The **Backorder All** function will only appear when **Ship Via** is: - **OT** - **AH** The function will **not** appear if Ship Via is set to another option, such as: - Salesman Delivery - Customer Pickup - ZZ Make sure **OT** or **AH** is entered before using Backorder All. Use Backorder All **Step 1 — Go to Sales Order Entry as usual.** **Step 2 — Open the customer account.** **Step 3 — Confirm that Ship Via is set to OT or AH.** **Step 4 — Press F2 to enter the sales order.** **Step 5 — Enter the item number.** **Step 6 — Press Enter.** **Step 7 — Enter an order quantity that is greater than the current available quantity.** **Step 8 — Press Enter.** A warning screen will appear stating that the order quantity is greater than the available quantity and that a backorder will be created. The screen will also display the buyer associated with that item and warehouse. **Step 9 — Select Backorder All and press Enter.** The quantities will change so that: - **Quantity Picked** becomes **0**. - The full order quantity moves to **Quantity Backordered**. For example, if 150 are ordered and 141 are currently available: - Quantity Picked = **0** - Quantity Backordered = **150** - The 141 available items remain available for other customers. **Step 10 — Press F2.** **Step 11 — When the backorder message appears, select Continue.** **Step 12 — Complete the order as usual.** What Happens Next The order will have no inventory committed to it. No date changes are required. The order will not hit Roadshow. The stock item is treated like a non-stock item so the buyer can purchase the full quantity for that specific customer. After daily processing runs the following morning, the backordered quantity will populate in the buyer’s queue. The buyer will then be alerted to purchase the full quantity for that specific order. When the product is received, it will be allocated to the sales order. Key Result Using **Backorder All** prevents available inventory from being held for a customer who may not need the product for several weeks. 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