--- title: How Do I View Email Analytics in My Setvi Outbox? description: View email analytics in the Setvi Outbox, including whether a customer opened an email, viewed a link, and interacted with shared resources. --- [Skip to content](https://train.singerequipment.com/knowledge-base/how-do-i-view-email-analytics-in-my-setvi-outbox#main-content) English Show submenu for translations [![SINGER](https://train.singerequipment.com/hubfs/images/logos/singer-logo.svg)](https://train.singerequipment.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Singer Equipment Knowledge Base](https://train.singerequipment.com/knowledge-base?hsLang=en) 2. [Setvi](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en) 3. [Sharing Content and Tracking Engagement](https://train.singerequipment.com/knowledge-base/setvi?hsLang=en#sharing-content-and-tracking-engagement) October 6, 2026 # How Do I View Email Analytics in My Setvi Outbox? ## View emails sent through Setvi and see whether a customer opened the email, viewed the link, and interacted with the resources you shared. ### View Email Analytics in Your Outbox **Step 1 — Open the Outbox within Setvi.** Click **Outbox**. ![](https://train.singerequipment.com/hs-fs/hubfs/image-png-Oct-06-2026-04-55-33-5644-PM.png?width=824&height=417&name=image-png-Oct-06-2026-04-55-33-5644-PM.png) ### Review Email Status **Step 2 — Review the emails you have sent through Setvi.** Here you can see every email you have sent through Setvi. The color next to each email indicates its status: - **Green** means the customer has viewed the link. - **Blue** means the customer has opened the email but has not clicked the link. - **Orange** means the email has been sent but the customer has not opened it. ![](https://train.singerequipment.com/hs-fs/hubfs/image-png-Oct-06-2026-04-55-43-7471-PM.png?width=818&height=408&name=image-png-Oct-06-2026-04-55-43-7471-PM.png) ### View Link Analytics **Step 3 — Open the Link Viewed details.** Click **Link Viewed** to open the details. ![](https://train.singerequipment.com/hs-fs/hubfs/image-png-Oct-06-2026-04-55-53-0261-PM.png?width=830&height=291&name=image-png-Oct-06-2026-04-55-53-0261-PM.png) You will see: - How long they looked at each resource you shared - Location information - What kind of device they used to view your link   - [Hubspot](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#main-content) - [Getting Started and Profile](https://train.singerequipment.com/knowledge-base/hubspot?hsLang=en#getting-started-and-profile) - 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