Owner
Every HubSpot record has an Owner.
At Singer, the Owner is always the salesperson responsible for the customer relationship or sales opportunity.
Business Development Lead Ownership
If a Lead originates through Business Development, ownership remains with Business Development until the Lead has been qualified and transitioned to Sales.
Owner vs. Collaborator
Anyone else supporting the opportunity—including Specialists, Sales Support, Sales Operations, or other internal teams—is added as a Collaborator, not an Owner.
Maintaining one Owner creates clear accountability while allowing multiple people to contribute through collaboration.
