Who Do I Contact for Operations Support?
Find your issue below, then use the contact for your warehouse.
001 = Elverson, PA
008 = Paterson, NJ
SHIPPING REQUEST
FedEx, LTL, Assemble & Hold, school orders, or messenger requests.
001 — Elverson
008 — Paterson
EMERGENCY OR SAME-DAY ORDER 001 — Elverson
Regular hours
shipping@singerequipment.com
Outside regular hours or Saturday
OPERATIONSTEAM@SingerEquipmentCo.onmicrosoft.com
008 — Paterson
For urgent requests, follow the email with a phone call.
MINIMUM-ORDER REQUEST 001 — Elverson
paundermin@singerequipment.com
008 — Paterson
ROUTING REQUEST 001 — Elverson
008 — Paterson
RECEIVING OR PURCHASE-ORDER ISSUE 001 — Elverson
tmceachron@singerequipment.com
008 — Paterson
$receiving@singerequipment.com
DOCK APPOINTMENT OR TRANSFER ORDER 001 — Elverson
ElversonDeliveryAppts@singerequipment.com
008 — Paterson
PatersonDeliveryAppts@singerequipment.com
EQUIPMENT DELIVERY REQUEST
For either warehouse, submit the Equipment Delivery Cognito Form through Singer Hub.
EQUIPMENT DELIVERY ISSUE 001 — Elverson
Matt Carrieri
610-477-8164
mcarrieri@singerequipment.com
008 — Paterson
Christina Bautista
862-264-5121
cbautista@singerequipment.com
DELIVERY ISSUE INVOLVING A SINGER TRUCK
Call the appropriate warehouse contact directly. Do not email.
RETURN REQUEST 001 — Elverson
001returns@singerequipment.com
008 — Paterson
008returns@singerequipment.com
RETURN ESCALATION 001 — Elverson
Jeanette Bubbenmoyer
610-387-6530
jbubbenmoyer@singerequipment.com
008 — Paterson
Brian Lopes
973-925-0425
blopes@singerequipment.com
FURTHER RETURN ESCALATION Both warehouses
Amanda Leopold
Inventory Control & Returns Manager
484-878-7571
aleopold@singerequipment.com
MISSING ITEM, MISPICK, OR OSD 001 — Elverson
001inventory@singerequipment.com
008 — Paterson
$inventory@singerequipment.com
FEDEX OR LTL FREIGHT CLAIM Both warehouses
Skyler Mitchell
216-513-7390
smitchell@singerequipment.com
SAFETY CONCERN 001 — Elverson
Chris McGuigan
610-241-5229
cmcguigan@singerequipment.com
008 — Paterson
Jasmin Dhorajia
551-337-1568
jdhorajia@singerequipment.com
DOT COMPLIANCE OR EHS PROGRAM QUESTION Both warehouses
Kevin Schmied
EHS Manager
484-943-8353
kschmied@singerequipment.com
ESCALATION PATHS Elverson
First contact
Use the appropriate inbox listed above.
If not resolved
- Day shift: Rob Boyd
- Night shift: Joe Coakley
- Equipment: Matt Carrieri
- Returns: Amanda Leopold
Final escalation
Chris Bashore
Warehouse & Logistics Director
484-824-8128
cbashore@singerequipment.com
Paterson
First contact
Use the appropriate inbox listed above.
If not resolved
- Day shift: Chris Castano
- Night shift: Dave Reynolds
- Equipment: Christina Bautista
- Returns: Amanda Leopold
Final escalation
Rich Zang
Director of Operations
973-332-0163
rzang@singerequipment.com
FINAL OPERATIONS ESCALATION
Brandon Seidel
Director of Warehouse & Logistics
610-596-1033
bseidel@singerequipment.com